Privacy Policy

Last updated August 2026 · Rev. A

1. Introduction & Scope

SafeHaul is driver hiring and DOT compliance software for US trucking carriers. Using it means handling sensitive personal information about drivers and applicants, so this policy sets out plainly what we collect, what we do with it, and — just as importantly — what we do not do with it.

This Privacy Policy explains how SafeHaul ("we", "us", or "our") collects, uses, protects, and discloses information. It covers data you provide to us directly, data we collect automatically, and data a carrier uploads about its drivers across our applications and related services.

2. Information We Collect

Account Data (Company & Admin)

When carrier owners, administrators or recruiters set up and use an account, we record the foundational data needed to manage that account and its billing:

  • First and last names
  • Work email addresses
  • Company names and physical addresses
  • Billing and payment-processing information

Driver & Applicant Data

Driver hiring involves sensitive records, and SafeHaul stores what a carrier and its applicants put into it. That includes:

  • Commercial Driver's Licence (CDL) details, including a photo of the licence where a driver supplies one
  • Medical Examiner's Certificates and other qualification documents a carrier uploads
  • The application a driver submits, and the hiring stage a recruiter puts them in
  • Signed documents, and the record of who signed them and when
  • Previous-employment verification requests and the responses employers return

SafeHaul does not order, purchase or retrieve motor vehicle records (MVRs), PSP reports, criminal-history reports or FMCSA Clearinghouse results, and it does not connect to the providers that supply them. If a carrier obtains such a record elsewhere and uploads it to a driver's file, SafeHaul stores that file like any other document — it does not fetch or interpret it.

Automatically Collected Data

When you use the platform we collect certain technical and usage information to keep the service secure and working. This includes:

  • Device identifiers and IP addresses
  • Browser type, session information and timestamps
  • Security cookies and authentication tokens

3. How We Use Your Information

We use the data above to run the hiring and record-keeping work a carrier signed up for:

  • Hiring pipeline: Moving applicants through hiring stages, sorting applications and handling candidate communications.
  • Driver qualification records: Storing the qualification documents a carrier uploads against the right driver, so the file is complete when the carrier needs it. SafeHaul stores and organises these documents — it does not monitor their expiry dates or send notices when they lapse, and it does not guarantee a carrier's DOT compliance.
  • Previous-employment verification: Sending verification requests to a driver's prior employers and recording the responses they return, with a record of what was asked and answered.
  • Platform operation and improvement: Security monitoring and aggregate, de-identified analysis to keep the service reliable.

4. Data Sharing & Third-Party Disclosure

SafeHaul holds hiring and compliance records on a carrier's behalf, so we keep tight controls on when data leaves the account:

Previous-Employment Verification (PEV)

A core part of SafeHaul is digitising previous-employment verification. In that workflow, specific information about a driver applicant is shared explicitly between the prospective employer and the driver's authorised former employers. An electronic signature acts as the driver's authorisation for that exchange.

Apart from features you use directly (such as PEV) or a valid legal request such as a subpoena or warrant, SafeHaul does not sell, rent or broker driver data to third parties.

5. Data Retention & Security

We limit who can reach driver data and keep a record of access. Security controls include:

  • Encryption: Data is encrypted in transit with industry-standard TLS, and sensitive files such as CDL images and signatures are stored with access restricted to the company they belong to.
  • Access controls: Document and verification files are never public URLs. Every link is issued by our server for a single request and checked against company membership before the file is released.
  • Audit records: Actions taken on a driver record are logged, and completed signed documents are sealed so later alteration is detectable.

We retain data for as long as a carrier maintains an active account, or as required under the DOT driver-qualification recordkeeping schedules that apply to the carrier. We accommodate deletion requests where we can, subject to those retention obligations, following a verified administrative request.

6. Your Rights

Subject to verifying your identity and to the laws that apply to you (such as GDPR or CCPA), you or the individuals whose data a carrier holds may:

  • Request access to the personal data held about you in the application.
  • Ask us to correct or amend data that is factually inaccurate.
  • Request deletion of a profile ("Right to Be Forgotten"), subject to the federal DOT retention periods that may bind the carrier employing you.

7. Contact

Questions about this policy or about the data we hold can be sent to us directly, and we will route and answer them.

SafeHaul supports your compliance process. It is not a law firm, and nothing here is advice about your regulatory obligations.